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Store Policy
Store Policy
Our Store Policy outlines the terms and conditions that apply when using our website and purchasing products from our online store. By accessing or placing an order through our website, you agree to the policies stated below.
Product Information
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, slight variations in packaging, colour, or appearance may occur. We reserve the right to update product information or discontinue products at any time without prior notice.
Orders & Payments
All orders are subject to availability and payment confirmation. Prices are listed in the applicable currency and may change without notice. Payments are securely processed through trusted third-party payment providers. Orders will only be processed once full payment has been received.
Shipping & Delivery
Orders are processed within a reasonable timeframe after confirmation. Delivery times may vary based on location, courier service, and product availability. We are not responsible for delays caused by third-party couriers or incorrect shipping details provided by the customer.
Returns & Exchanges
Returns or exchanges are accepted in accordance with our Return & Exchange Policy. Items must be unused, unopened, and in original packaging. Proof of purchase is required. We reserve the right to refuse returns that do not meet our policy conditions.
Cancellations
Order cancellations may be accepted before dispatch. Once an order has been shipped, cancellations may not be possible. Please contact us promptly if you need to request a cancellation.
User Accounts
Customers are responsible for maintaining the confidentiality of their account details. We are not liable for any unauthorised access resulting from failure to protect login information.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the purchased product where permitted by law.
Policy Updates
We reserve the right to modify or update this Store Policy at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated policy.
Contact Information
For questions regarding our Store Policy, orders, or products, please contact us through our website.